B2B Wholesale Support & FAQ Hub
Frequently Asked Questions
Everything you need to know about wholesale garment sourcing from Istanbul Merter: series breakdowns, MOQ, international freight forwarding, and payment options.
Merter Vitrini is exclusively a B2B wholesale platform. Garments are not sold as single pieces; they are packaged in manufacturer assorted size series (e.g., 3-pack, 4-pack, or 6-pack: S, M, L / 2-2-2). The minimum order is 1 pack per style.
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Frequently Asked Questions (FAQ)
## Merter Vitrini B2B Wholesale Frequently Asked Questions
### 1. What is the Minimum Order Quantity (MOQ)?
Products are sold in manufacturer assorted series packs (usually 3 to 4 pieces per model). The minimum order is 1 pack per style.
### 2. How Does Shipping & Delivery Work?
We provide free local delivery to your designated cargo office or shipping agent in Merter, Laleli, or Osmanbey (Istanbul). International shipments are dispatched via air, sea, or road freight directly to your country.
### 3. What are the Payment Options?
We accept International SWIFT Wire Transfer, Bank Wire (USD, EUR, TRY), and Secure Online Credit Card payments (3D Secure).
### 4. What is the Policy for Damaged or Defective Goods?
All garments undergo strict quality control before dispatch. In the rare event of a manufacturing defect, you can submit photos for immediate replacement or credit refund.
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